To redesign the website of ATM and create a good usable user experience based on our research and user testing.
The inference from our research and interviews is that the users want an easy and a time saving purchase process.
With the help of user testing, we redesigned the flow of the whole website in a way which not only helps in faster purchase process but also is user-friendly.
CLIENT / SCHOOL / COURSE / ROLE
ATM Milano / SPD / User Experience (Group Project) / Design & Front-end
TYPE - Responsive Web Design
We went to the most busiest metro stations to ask users some questions to understand the issues they were facing on an everyday basis using the ticketing kiosk and framed personas based on their user needs.
The personas were framed based on the user interviews that we took in the metro stations.
We decided to keep our color scheme in accordance with the ATM logo because we wanted it to be more relatable to the people as they were already used to the colors of ATM.
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